<Prompt Engineering Jobs/>
πŸ‡¨πŸ‡¦ Senior Machine Learning Engineer ($92,190.00 CAD - $171,210.00 CAD) - Prompt Engineering Jobs πŸ‡¨πŸ‡¦ Senior Machine Learning Engineer - Prompt Engineering Jobs

πŸ‡¨πŸ‡¦ Senior Machine Learning Engineer Full time

Manulife
Toronto / Waterloo, Ontario, Canada (Hybrid)
$92,190.00 CAD - $171,210.00 CAD

Job Description

We are seeking a motivated Senior Machine Learning Engineer to join our Global Advanced Customer Analytics team at Manulife/John Hancock. As part of our Customer Experience (CX), Contact Center, Digital & Personalization initiatives, you will be responsible for developing and implementing robust analytical solutions to identify actionable insights using multi signal datasets enabling us to enhance our products and services to meet business needs effectively as per roadmap.

Responsibilities

- Develop feature engineering components to source and acquire structured and unstructured data to support modeling efforts. Strong emphasis on data modeling techniques during feature engineering and system design
- Collaborate with Data Engineers and IT Domain Experts to understand source data and formulate hypotheses and insights prior to model design , using multi signal data sources.
- Develop and deploy machine learning models, to solve business problems using variety of algorithms and techniques like LLM , Generative AI & RAG; using Azure and Databricks platforms
- Work closely with partners to gather requirements and implement solutions that meet their needs
- Embrace best practices, processes related to MLOps , Coding standard methodologies for the broader data science and engineering teams.
- Experience in optimizing model accuracy and runtime performance using techniques such as model compression and parallelization
- Mentor and provide guidance to junior team members, fostering a culture of continuous learning and improvement
- Stay up to date with industry trends and advancements in Machine Learning, Generative AI, Prompt engineering, Cloud and related technologies

Requirements

- An advanced degree in Machine learning, Data Science, Computer Science, Engineering, or Statistics
- Minimum of 5 years of experience solving high-impact business problems using Machine learning & Data science
- Proven experience as a Data/ML Engineer, with a strong focus on machine learning, generative AI, prompt engineering, and RAG applications.
- Hands-on experience with Azure tech stack, including Azure cognitive search, Langchain, Vector stores. Experience in Azure OpenAI and open-source models like Llama, is a bonus
- Strong partner management, ability to translate sophisticated technical topics into business language, presentation skills, and an ability to balance a sense of urgency with shipping high-quality and pragmatic solutions.
- Strong software development skills with proficiency in Python and advanced working SQL knowledge, preferably using the Azure stack and experience with Azure ML, Databricks, Azure Data Factory.
- Experience in productionizing code through the DevOps pipeline (git, Jenkins pipeline, code scan).
- Solid understanding of machine learning algorithms, statistical modeling, and data analysis techniques.

Benefits

- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.