- You build transactional use cases and ensure they work seamlessly with other systems and platforms by implementing and maintaining API’s.
- You play a key role in training models, such as NLP (Natural Language Processing) and NLU (Natural Language Understanding), based on customer data. Moreover, you train and finetune LLMs (Large Language Models), and write prompts so that they give the desired results.
- You provide input on the dialogs and flows that are designed and built in our conversational AI platform.
- You perform structured testing and ensure organized releases, taking a coordinating role in resolving any issues or failures.
- You have extensive experience with Javascript/Typescript, HTML and REST APIs. Additionally you have solid understanding of NLU, NLP and LLMs.
- You have experience with and are eager to learn on prompt engineering.
- At least 3 years' experience in a similar role within an IT, tech, or innovation environment.
- You have experience with conversational AI platforms such as Cognigy or similar bot platforms.
- A completed college or university degree, preferably in computer science, computer science, artificial intelligence or a similar field. Thereby, having an excellent command of the Dutch (at least B1 level) and English languages.
- Salary of up to €6.307 gross per month (scale 11) at 37 hours per week.
- Space to work hybrid and arrange your hours flexibly. Do you work two days or more per week from home? Then you will receive an allowance of €45 net per month.
- 8% holiday pay and 25 days' holiday if you work full-time.
- Travel allowance for commuting via an NS business card or KM allowance.
- A good pension scheme through the PostNL pension fund.
- Training and development opportunities through the PostNL Academy.