- Design and optimize conversational prompts
- Develop AI-driven customer journeys
- Ensure seamless, personalized experiences across touchpoints
- Collaborate with cross-functional teams
- Align AI features with business objectives
- Focus on journey-building and user experience
- Experience with generative AI
- Prompt Engineering expertise
- Sprinklr platform knowledge
- Deep understanding of customer experience design
- Fluent in English
TBD