- Practical intermediate LLM prompt engineering
Core competency using LLMs to process large data swaths, create desired outcomes, and shape bot logic
- Use Excel and basic analysis tools to evaluate the efficiency of the LLM prompts
- Experience improving products and customer experience with A/B testing
- Optimize existing conversation flows and build new ones that engage, convert, and support customers
- Conduct linguistic and functional quality assurance of chatbots
- Work closely with Product Managers to identify new testing opportunities and conversational strategies
- Extensive LLM experience, in particular with prompt engineering
- Bachelor’s degree in computer science, linguistics, computational Linguistics, or a related field
- Strong knowledge in developing chatbots or working on AI projects
- Intermediate Python, Regular Expression, C++ or equivalent software development experience to pre/post process data
- Basic understanding of NLP techniques, libraries, or toolkits
- Understanding technologies and platforms such as Dialogflow, Watson, LUIS, etc. and how they impact conversation designs
- Proficiency PowerBI and/or Google Analytics
- Familiarity with Agile or experience working in scrum sprints
- Familiarity with Azure Boards, Asana, and/or related project management suites
- Fully Remote Work Environment
- Competitive Pay
- United Healthcare PPO, Kaiser
- FSA and HSA options, including Dependent Care Spending
- Dental & Vision
- Employer paid Long & Short - Term Disability
- Employer paid life insurance
- $75 monthly Remote-Work stipend
- $360 annual Wellness stipend
- $200 per year for registration fees for fitness events, races, and marathons
- Flexible time off
- 11 company holidays
- 401k with company matching
- Paid parental leave
- Charitable donation matching
- JustAnswer subscription with access to 12,000 experts in over 700 categories